FAQ 1. What
businesses are considered of high risk for the international merchant
accounts application? Airlines, Air Carriers 2. Are there any businesses that your international merchant services cannot be provided? As it was mentioned before we consider each and any application on its individual basis and do not have any prejudices against any type of business, providing it is legal and profitable. 3. What documents do I need to apply for the International Merchant Account? Standard international merchant accounts
application will require the following list of the documents to be
presented, but you may be asked for additional paper work, in case of high
risk or high volume international merchant accounts: 4. Can I track my transactions from the web? Yes. You can logon with your Merchant ID and password and have access to full reporting of your activity. 5. What hardware or software is required in order to start on-line credit card processing? You do not need to install any hardware or software. The credit card processing platform is independent, so it will work with whatever you have in place. You will have to have a secure post in place in order to submit a request and to receive a secure mail with the results of the transaction. We will provide you with the detailed authorization guide that will instruct your technical personnel in step by step integration process, or our technicians will be able to assist you with a nominal fee. 6. Which credit cards can be accepted by international merchant accounts you offer? Your international merchant account will be enabled to accept Visa, MasterCard, Amex (if you have your Amex number), Discover, Solo, Switch, Cirrus Maestro, etc. 7. What does rolling reserve mean? A rolling reserve is a percentage of your total sales which is withheld by a credit card processor for six months in respect of possible future chargebacks. In month seven of your trading your rolling reserve will be released to you for the first month of trading, in month eight your reserve will be released for month 2, so you will always have a reserve of six months due to you. The reason behind it is very simple - the customers can do a charge back for the services or goods you provided to them. 8. What fields in the Merchant Terminal are required? The required fields are: Card number, card
expiration date, customers name, customers billing address including zip
code. Apply for the International Merchant Account now! Home Page
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